We ship via United States Postal Service Priority Mail service, but other arrangements with other shippers can be arranged at additional cost minus built in shipping costs with U.S.P.S. We offer delivery confirmation with all orders and will give tracking numbers via email upon request. All orders are shipping the day after they are ordered unless you are contacted otherwise.

Friday & weekend orders will not be shipped until Monday. Back ordered items will be noted on invoice/receipt and will not be shipped when resupplied. We will not substitute items unless asked to do so. Our guarantee is for all products but remaining unsatisfactory product and explanation why you were unsatisfied, must be returned for full credit.

Any additional questions, please contact us at:
kona-coffee@hawaii.rr.com. Mahalo.